Welcome to Shuddha. By placing an order on our website, you agree to the following terms and conditions.
Orders
- All orders are subject to product availability.
- Once an order is placed, it cannot be modified after dispatch.
- We reserve the right to cancel orders due to unforeseen circumstances.
Shipping & Delivery
- Orders are generally delivered within 5 working days.
- Delivery timelines may vary depending on location and external factors.
- Customers are responsible for providing accurate shipping information.
Refund & Return Policy
Eligible for Refund
- Refund requests must be raised within 24 hours of delivery.
- Refunds or replacements will be considered only if the product is received in a damaged, defective, or incorrect condition.
- Customers may be required to provide photos or videos as proof.
Refund Processing
- Refunds will be initiated only after the returned product reaches our warehouse and passes quality inspection.
- Once approved, the refund amount will be credited to the original payment method within 7–10 business days.
Non-Refundable Conditions
❌ No refund will be provided if the product packet has been opened, used, or tampered with.
❌ No refund will be provided for products damaged due to improper storage or handling by the customer.
❌ No refund or return will be accepted after the product seal is broken.
❌ Products purchased during special offers, discounts, or promotional campaigns may not be eligible for return unless received damaged.
Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once the order has been shipped, cancellation requests will not be accepted.
Contact Us
For any questions regarding returns, refunds, or orders:
Shuddha Customer Support
📞 +91 9741306562 / +91 9901591300
📧 shuddhashop2026@gmail.com
🌐 shuddha.shop