Welcome to Shuddha. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website shuddha.shop.
1. Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Phone Number
- Email Address
- Shipping Address
- Billing Address
- Payment Information (processed securely through payment providers)
- Order Details
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and notifications
- Improve our products and services
- Comply with legal obligations
3. Payment Security
We do not store your complete debit card, credit card, or banking details on our servers. Payments are processed through secure third-party payment gateways.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
- Delivery and logistics partners
- Payment gateway providers
- Government authorities when required by law
5. Cookies
Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.
You can disable cookies through your browser settings if you prefer.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Delivery Information
Orders are generally processed and delivered within 5 working days, subject to location and availability.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (subject to legal requirements)
For such requests, please contact us using the details below.
9. Contact Information
Shuddha
Address: No. 2, Andrahalli Main Road, Near Siddartha School, Kariobanahalli, Bangalore Urban, Karnataka – 560073
Phone: +91 9741306562, +91 9901591300
Email: shuddhashop2026@gmail.com
Website: shuddha.shop
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date